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 Troubleshooting

All Channels Out

All Channels Out Screen Is Blank, Says No Signal, or Is Fuzzy Ensure that your set top box is turned on. In some cases, the cable box has been turned off and the remote is only turning the tv on and off. Press the CBL or STB button... Read More

No Picture

No Picture No Picture Is Visible But You Can Hear Sound Check the cables on the box and tv. Ensure all the cables that are connected to the cable box and the tv are completely plugged in. Due to different... Read More

No Sound

No Sound No Sound Is Heard But Can See Picture Check the cables on the box and tv. Ensure all the cables that are connected to the cable box and the tv are completely plugged in. Due to different... Read More

Video Signal Blocked

  Video Signal Blocked The Video Signal Blocked error message is usually only displayed when trying to choose a channel on the guide when viewing the wrong "Favorites List" ie.Favorites, Subscribed, or All.To fix this, simply press the Guide button... Read More