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 Troubleshooting

All Channels Out

All Channels Out Screen Is Blank, Says No Signal, or Is Fuzzy Ensure that your set top box is turned on. In some cases, the cable box has been turned off and the remote is only turning the tv on and off. Press the CBL or STB button... Read More

No Picture

No Picture No Picture Is Visible But You Can Hear Sound Check the cables on the box and tv. Ensure all the cables that are connected to the cable box and the tv are completely plugged in. Due to different... Read More

No Sound

No Sound No Sound Is Heard But Can See Picture Check the cables on the box and tv. Ensure all the cables that are connected to the cable box and the tv are completely plugged in. Due to different... Read More

TV Now Remote Control Use (Amino Amigo Users)

Amino Amigo Remote GuideA video walkthrough from us on how to use the remote can also be found here. Upon startup of the Amino Amigo box, it will take you directly to the Nex-Tech TV Now application. Once it has launched this application you will... Read More

TV Now Remote Control Use (Firestick Users)

  Here's a key explaining the functions of each button on an Amazon Fire TV Stick remote: 1. Power Button Turns your Fire TV Stick on/off or puts it in standby mode. (May also control TV power, depending on settings.) 2. Home Button Takes... Read More

TV NOW Troubleshooting Blank Screen/No Picture (Amino Amigo)

Troubleshooting a Blank Screen or No Picture in the Nex-Tech TV Now App on Amino Amigo If you're experiencing a blank screen or no picture while using the Nex-Tech TV Now app, follow these troubleshooting steps to resolve the issue: Make sure... Read More

Video Signal Blocked

  Video Signal Blocked The Video Signal Blocked error message is usually only displayed when trying to choose a channel on the guide when viewing the wrong "Favorites List" ie.Favorites, Subscribed, or All.To fix this, simply press the Guide button... Read More