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Troubleshooting Articles RSS Feed
How to Test Your FTTP Phone Line at the ONT
Viewed 3401 times since Fri, May 27, 2011
How to Test Your FTTP Phone Line at the ONT This guide will help you determine if you are having phone issues inside the house or on the Nex-Tech network. After you have determined that the ONT has power, you will want to test the ONT for... Read More
No Dial Tone on Your Telephone
Viewed 3182 times since Mon, May 16, 2011
No Dial Tone Troubles This is a quick guide to help you troubleshoot issues that could cause no dial tone on your line or telephone. Please follow the steps below to help you test your line. ... Read More
Problems Receiving Calls
Viewed 2782 times since Mon, May 16, 2011
Problems Receiving Calls This is a quick guide to help you troubleshoot problems when not receiving calls. If you are having issues receiving inbound calls, please check some of the following: Please check and make... Read More
Problems with Static/Echo on the Lines
Viewed 2963 times since Wed, May 18, 2011
Problems with Static/Echo on the Lines This guide will help you through troubleshooting what might be causing static or echos on your lines. If you happen to be getting static, echos, or any other noise on the line, please... Read More
Unable to Make Long Distance Calls
Viewed 4000 times since Mon, May 16, 2011
Long Distance Troubles You can use this guide to help troubleshoot basic issues if you are having trouble completing a long distance call. First you will want to check to see if you can make a local call. If you... Read More