Account Registration You should receive an email that contains your activation key. If you do not receive this email, check your spam and junk folders. If you are unable to find it, please give the helpdesk a call at 888-565-3200. Once you have... Read More

Installing SecureIT Select the product you would like to install. For SecureIT for your PC, you'll need to select SecureIT Plus. ***THIS SERVICE IS NOT AVAILABLE ON APPLE LAPTOP OR DESKTOP OPERATING SYSTEMS*** You'll now was to select ... Read More

Password Genie Installation If Password Genie is the only software you are installing, follow these instructions. If you have already installed SecureIT, or File Hopper, jump to the section labeled " Account Login for Download " below, and... Read More

SecureIT - Scanning the Computer SecureIT provides live monitoring of your files, but if you need to run a manual scan, by selecting the Scanning option, you have 3 different options. A quick scan will do a faster scan of common files and folders.... Read More

Updating SecureIT Updating SecureIT is simple. Click on the green Protection square in the upper left. If your software needs to update, you'll see the green bar at the top begin to move. Depending on the size of the update, this may take... Read More