Tech Home Protect service is included with Protection Plus, which is $9.99/mo.  Tech Home plus is available by itself for $6.99/mo. This would not include any of the benefits of Protection Plus like router leases, or wiring coverage.   Desktop... Read More

SecureIT Technical FAQ A comprehensive list of frequintly asked questions and answers on all of the Tech Home services can be found at the link below: Tech Home FAQ SecureIT Services FAQ Q: Why do I need SecureIT Services? Q: Do I need SecureIT... Read More

Installing SecureIT Select the product you would like to install. For SecureIT for your PC, you'll need to select SecureIT Plus. ***THIS SERVICE IS NOT AVAILABLE ON APPLE LAPTOP OR DESKTOP OPERATING SYSTEMS*** You'll now was to select ... Read More

Password Genie Installation If Password Genie is the only software you are installing, follow these instructions. If you have already installed SecureIT, or File Hopper, jump to the section labeled " Account Login for Download " below, and... Read More

Updating SecureIT Updating SecureIT is simple. Click on the green Protection square in the upper left. If your software needs to update, you'll see the green bar at the top begin to move. Depending on the size of the update, this may take... Read More

Account Registration You should receive an email that contains your activation key. If you do not receive this email, check your spam and junk folders. If you are unable to find it, please give the helpdesk a call at 888-565-3200. Once you have... Read More

SecureIT - Scanning the Computer SecureIT provides live monitoring of your files, but if you need to run a manual scan, by selecting the Scanning option, you have 3 different options. A quick scan will do a faster scan of common files and folders.... Read More

Home Networking Basics A home network is a residential local area network, and is used to connect multiple devices within the home. The simplest home networks are used to connect 2 or more PCs for sharing files, printers, and a single connection to... Read More

Supported Devices   Nex-Tech TV Now doesn’t require a special cable box, wires of complex installation. It works with your Nex-Tech Internet connection. You can use many popular streaming devices. You might even have one of... Read More

  The Titan Remote Control includes a Learning feature so you can add functions that are unique to your home entertainment devices (e.g.,VCR Tracking Up or Down). However, there are some considerations. Learning Precautions Your original remote... Read More