Determine if Your ONT has Power This guide will take you step by step to determine if the FTTP ONT has power to it. The Optical Network Terminal (ONT) is a small network interface device that Nex-Tech has installed on the outside wall of your... Read More

How to Test Your FTTP Phone Line at the Outside ONTThis guide will help you determine if you are having phone issues inside the house or on the Nex-Tech network. After you have determined that the ONT has power, you will want to test the ONT for dial... Read More

UEI Atlas (Black) Remote Control   Programming the MASTER POWER Key   How to Turn the Set Top Box or TV On/Off Programming Remote for Other Devices   How to Change Channels How to Adjust the Volume   Intro to the System Buttons   ... Read More

Introducing Parental Controls NOTE: Controls must first be set up in Settings before the Parental Controls on/off button will appear on the... Read More

If you use your contacts inside a client or your phone, you won’t have to worry about your contacts or saved calendars.  Those should be stored locally and will work all the same.  If you have contacts saved in your current webmail platform... Read More

In this article we will detail the Parental Control features of the Nex-Tech WiFi Manager App.  A video tutorial on all the features available for the app will be located here https://www.nex-tech.com/PlansServices/Internet/Wi-FiManager.aspx#   ... Read More

Nex-Tech Help Desk is staffed seven days a week with reduced hours on the weekend (chart of holiday hours below). After hours you can still reach support for Emergencies (further clarification below) Toll Free; 888-565-3200Email; tech@nex-tech.com... Read More

Edit a Phone Book on the Nex-Tech Cloud Fax Web Client Open your phone book by using the phone book tab. Create a new contact with the ADD button, then fill out the information.Click DETAILS to add more information. To edit, or delete, a contact,... Read More

iOS Automatic Email Setup(iPhone, iPad, iPod)   iOS devices (iPhone, iPad, iPod) have the ability to automatically configure your email settings. Not only will it set up your email account, but it will also sync your calendar and contacts to your... Read More

OpenDNS OpenDNS is a free service offered to act as parental controls. By replacing Nex-Tech's auto-obtained DNS servers with static DNS servers that are provided by OpenDNS,... Read More