Extended Area Service (EAS) There is no long distance toll charge for calls between the exchanges indicated below. When calling an EAS (Extended Area Service) exchange, simply dial 1+ the 10-digit number as listed in the directory.  FROM TO Â... Read More

Nex-Tech Help Desk is staffed seven days a week with reduced hours on the weekend (chart of holiday hours below). After hours you can still reach support for Emergencies (further clarification below) Toll Free; 888-565-3200Email; tech@nex-tech.com... Read More

The star rating system is pretty straight forward. It shows the average of all the ratings that a specific user has received. These ratings can be given based on your experience with that user, whether they were buying, selling or just... Read More

If you are having issues with your phone number showing as "Possible Spam" on the recipients Caller ID you can fill out a form with Free Caller Registry to appeal your number being marked as spam.  First you will want to go to  https://www... Read More

Updating Your Browser  Edge  Chrome  Firefox        Keeping your browser up to date is important not only are updates put out to improve the software's speed and responsiveness but they are commonly used to fix exploits to help... Read More

Using Webmail       Logging In / Out Email Contacts Calendar Storage Settings   *please note that Nex-Tech Webmail will only support updated browsers due to security risks on older versions* Logging In   Go to webmail.ruraltel... Read More

iOS Certificate Resolution  (iPhone, iPad on iOS 13.4) If you are receiving an error with your iOS device regarding certificate authentication this is caused by the renewal of our Secure Socket Layer (SSL) Certificate.  This SSL Certificate is... Read More

It is an unfortunate side effect sometimes of a Firestick Update that your remote will become unpaired with your stick.  When this happens, it can be a pain at times to fix.  Well we're here to help. To resolve this issue there are a few steps... Read More

 If your Fire TV device displays normally but you aren’t able to use any controls, first try troubleshooting the remote. For more information on troubleshooting the remote, go to Pair a Fire TV Remote. Restart your device. Disconnect the... Read More

PlayStation 4 shows NAT type as strict or moderate If you are unable to join games on your PS4 or communicate with friends through you might have a Network Address Translation (NAT) issue. If you do have a NAT error you will see an indicator on... Read More