Nex-Tech Help Desk

Testing Your Internet Speed

Fri, Jul 19, 2013 speedtest, speed test, internet speed 41965 4.1/5 (10 Votes)

Testing Your Internet Speed The best way to ensure that you are getting the correct speeds on your Nex-Tech Internet connection is by using our speed test tool. There are many websites out there that can be used to run a speed test, but... Read More

Playstation3 - Connecting to a Wireless Connection

Thu, Jan 17, 2013 ps3, playstation, playstation3, playstation 3, 3, sony, ps 10427 1/5 (1 Vote)

Playstation3 - Connecting to a Wireless Connection This guide will help you configure your Playstation3 to connect to a wireless router or access point. ... Read More

Playstation3 - NAT Type Connectivity Issues

Thu, Jan 17, 2013 playstation, playstation3, playstation 3, 3, ps3, ps, play station, nat, ps 3, 844, calix, comtrend, linksys, 5374, 5369, port, forwarding, triggering, trigger, forward 23230 0/5 (0 Vote)

Playstation3 - NAT Type Connectivity Issues If you are having issues not being able to communicate with the PS3 network, or cannot use voice / video chat, you could be having a Network Address Translation (NAT) issue with your router or Internet... Read More

Windows Mail - E-mail Setup

Wed, Nov 7, 2012 Windows 8, 8, Win8, Windows, Windows Mail, E-mail, email, Windows 10, Win10 90285 4/5 (3 Votes)

Windows Mail - E-mail Setup DISCLAIMER: These guides are intended for anyone to use. However, technical support is only provided to customers who have Nex-Tech services. In Windows 8/10 you will have a default mail client called Mail. You can setup... Read More

Xbox 360 - NAT Type is Set to Strict (or Moderate)

Wed, Jan 25, 2012 nat, xbox, xbox 360, port forwarding, port forward, port triggering, port trigger, 844, calix, comtrend, 5374, 5369, linksys 195825 4.29/5 (7 Votes)

Xbox 360 says NAT type is set to strict (or moderate) If you cannot join online games or hear other players in games or chat, you might have a Network Address Translation (NAT) problem. If you have a NAT problem, you will see a NAT warning icon or... Read More

Determine if Your Fiber ONT has Power and Changing the CyberPower Battery

Wed, Jan 18, 2012 ont, apc, cyberpower, cybe, cyper power, battery back%up, battery, backup, back-up, usp, ups, norton, almena, optical solutions, power supply 46845 6.25/5 (73 Votes)

Determine if Your ONT has Power This guide will take you step by step to determine if the FTTP ONT has power to it. The Optical Network Terminal (ONT) is a small network interface device that Nex-Tech has installed on the outside wall of your... Read More

Dig Safe / Kansas One-Call - Line Location

Tue, Nov 29, 2011 dig safe, kansas one%call, kansas oncecall, line locate, locate%, 811 62546 5.7/5 (10 Votes)

Kansas Contact Information:Kansas One Call811 or 1-800-344-7233https://www.kansas811.com/ Who do I contact to have lines located on my property? Kansas One-Call can be contacted at 800-DIG-SAFE (344-7233) or Dial 811 One easy phone... Read More

Customer Proprietary Network Information (CPNI)

Wed, Nov 23, 2011 customer proprietary network information, cpni 64500 5/5 (3 Votes)

Customer Proprietary Network Information (CPNI) CPNI is a communications industry abbreviation that stands for Customer Proprietary Network Information. CPNI refers to your telephone service,... Read More

SecureIT - Password Genie

Wed, Jul 27, 2011 secureit, secure it, password genie, genie, secure-it, password, Tech Home, tech, home, techhome, Protect Plus, Protect, Tech Home Protect 9432 0/5 (0 Vote)

Password Genie Installation If Password Genie is the only software you are installing, follow these instructions. If you have already installed SecureIT, or File Hopper, jump to the section labeled " Account Login for Download " below, and... Read More

SecureIT - Installation

Wed, Jul 27, 2011 secureit, secure it, install, installation, protect, protect plus, tech, home, tech home, tech home protect 24432 0/5 (0 Vote)

Installing SecureIT Select the product you would like to install. For SecureIT for your PC, you'll need to select SecureIT Plus. ***THIS SERVICE IS NOT AVAILABLE ON APPLE LAPTOP OR DESKTOP OPERATING SYSTEMS*** You'll now was to select ... Read More

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