Customer Service 877.625.7872 | Technical Support 888.565.3200
Nex-Tech Help Desk
Mon. - Fri. 7AM - 11PM
Sat. - Sun. 8AM - 8PM
or call 888.565.3200

Cyberpower Replacment

As of August, ONT batteries are not covered by Protection Plus. So ONT batteries that go bad won't replace for free. Batteries are NOT needed for any services to function normal. They are only needed to keep phone line active if there is a power outage.  If they want a battery they can purchase one for $25 or us the battery protection plan. -$1.99/mo. This information is also available in the promotion calendar.